How to verify an email from Dandelion.
We send updates from updates.joindandelion.com. Here’s how to check a message before you click or reply.
This is our email domain.
Dandelion uses the domain below to send updates. When a message arrives, open the full sender details and compare the address with this exact domain.
Verified sending domain
updates.joindandelion.com
The part after the @ symbol must match exactly.
Three quick checks before you click.
- 01
Open the full sender details
Do not rely on the display name alone. Open the sender information in your email app and check the address after the @ symbol.
- 02
Check the sending domain
A Dandelion update sent through this channel will end in @updates.joindandelion.com. Watch for extra words, swapped letters, or a different ending.
- 03
Pause before sharing anything sensitive
Be cautious with unexpected requests for passwords, one-time codes, payment details, or personal documents. Verify the message with us separately before responding.
The ending of the address matters most.
The name shown in your inbox can be changed by a sender. Expand the details and check the full address instead.
Example sender pattern
Domain matches- From
- Dandelion
- Address
- ...@updates.joindandelion.com
An unfamiliar display name does not prove a message is fake, and a familiar display name does not prove it is real. Check the full address and the message itself.
If something feels off, check with us.
Do not click unexpected links or reply with sensitive information. Send a separate email to our support team and include the sender address, subject line, and a screenshot if you can.